Our Group First Visit To Pakistan Railway Saddar Station Rawalpindi
We are Students of the National University of Modern Languages Islamabad (NUML) studying in the Department Governance and Public policy 6th semester. This Project is under the supervision of Dr. Athar Rashid Assistant Professor Subject Public Sector Reforms and Social Change, in this project we have been given the task to visit different Government and private institutions related to Pakistan Railway and Aviation Sector to collect some data and identify the Recent Reforms taken so far and future plans to improve the Pakistan Railway and Aviation Sector for Good Governance As a citizen of Pakistan it's our sole Responsibility to work with zeal and commitment for the progress of our Country
Our Objectives
Aware the citizens of Pakistan how they can participate
to improve any institution, Awareness about citizen participation, Highlight
issues of peoples.
Group Members
·
Yasir
Hassan
·
Syed
Muhammad Taqi Bukhari
·
Sara
Malik
·
Hamza
babar
·
Asfand
Abbasi
First
visit Of Our Group was to Pakistan Railway
station sadar Rawalpindi
History of Pakistan railway station
sadar Rawapindi
This
railway station in Rawalpindi was constructed in 1881 during the British rule
as part of the Punjab Northern State Railway. The British had laid the train
tracks in Rawalpindi to connect Lahore with Peshawar, two of the most important
trade centres in the sub-continent. In 1886, the Punjab Northern State Railway
was merged with other railway networks to form the North Western State
Railway.
Since
its construction, this train station has been used by national and foreign
leaders. In 1919, Afghan King Amanullah Khan also used this railway station
when travelling from Landi Kotal to meet with the British viceroy and sign a
treaty between the colonial forces and Afghanistan.
Following
the independence of Pakistan in 1947, the railway station in Rawalpindi became
a part of Pakistan Railways. In 1965, Fatima Jinnah’s Freedom Special train
also stopped in the city during her historic election campaign. The first Prime
Minister of Pakistan Liaquat Ali Khan, former President Ayub Khan, and former
Prime Minister Zulfikar Ali Bhutto have all arrived and departed from this
station in the past. In 1989, former Prime Minister Benazir Bhutto also used
Rawalpindi Railway Station when she led a train rally from Karachi to twin
cities for her election campaign.
FEATURES
OF RAWALPINDI RAILWAY STATION
The
main building of Rawalpindi Railway Station consists of three parts: freight
section, passenger rooms, and main offices. The Railways Club building and the
police station are located adjacent to the main building. The building has
three separate gates meant for regular passengers, goods, and VVIP
passengers.
The
grand clock and the steam engine installed in front of the main building are
among the most noteworthy features of Rawalpindi Railway Station.
The
station has five platforms that are connected by pedestrian bridges made from
wood and steel. Meanwhile, the main building is dotted with small tea shops,
snack bars, and bookstalls. The other facilities at Rawalpindi Railway Station
include waiting rooms, bathrooms, water coolers, and restrooms that can be
rented for a day by passengers travelling to the northern areas.
Rawalpindi
Railway Station Address: Station Road, Saddar, Rawalpindi.
Our First Visit to Pakistan railway
saddar station included the following activities
· Filling Passengers Satisfaction Level survey forms
· Taking interview from passengers
· Taking interview from the private business owners (
shops, cafes etc)
· Taking interview from koils
· Taking interview from the top officials
These
activities were included in our first visit to Rawalpindi Railway station
Let
me tell you the details of every activity one by one,
· Filling Passengers
Satisfaction Level survey forms
To
collect primary data we made a passengers satisfaction level survey form which
is as below,
Rawalpindi
Railway Station Passenger’s survey Form
Objective
of Survey Form
Through this survey, we will check the satisfaction level
of passengers. Also get the reviews of passengers about Pakistan Railway Services
Delivery.
This was the survey
form which was to be filled by the passengers,
We collected data from,
·
Students
·
Employees
·
Women’s
·
Disables
·
Private business
mans
·
Railway staffs
·
Koli
·
Illiterate persons
Some of the surveys are
as below,
He
is a university student and he is 25 year old answering to the Question he said
“
I am completely satisfied by the service delivery of Pakistan railway and I notice
Pakistan railway is improving their service delivery”
He is working in a
company and he travels often by train answering to our questions he said
“ I am satisfied the service
of Pakistan railway. They are trying their best to facilitate the passengers
but it is also our responsibility to cooperate with them because it is our property
we have to take care of these public property”
we also taken an
interview from the private business man who have shops in the railway station Rawalpindi
to answering to our questions the shopkeeper said
“ I am paying 35,000
per month as far as the service delivery of Pakistan railway is concern they
are providing all the facilities which a railway station must have in”
Answering to a question
related to business in covid – 19 he said
“ during covid-19 I faced
many issues the railway stations were closed
due to lockdown but the government do not facilitate us or supported
financially”
We
also taken an interview from a disable lady answering to our above questionnaire
she said
“
yes I am also satisfied with the service delivery of Pakistan railway they are
facilitating the disables and I am completely satisfied with their service I travel
by train once in a month”
We
also taken an interview from a koli who is working in the railway station
Answering
to the question he also tells us that he is also satisfied from the service delivery
of railway
Conclusion of our first visit to Pakistan railway station saddar Rawalpindi
“ After conducting surveys from the passengers and the staffs, private businessman’s we came at the conclusion that 90% of the passenger’s were satisfied from the services Delivery of Pakistan railway and the passenger’s are appreciating the work of the staff and their behavior toward the passenger’s”
Really appreciate your work... Thankyou for sharing details.
ReplyDeleteThank you so much Yasir for your effort in compiling the data and uploading it . More power to you.
ReplyDeleteHappy to know 90% of the passenger’s were satisfied from the services Delivery of Pakistan railway and the passenger’s are appreciating the work of the staff and their behavior toward the passenger’s
ReplyDeletewell done fellows I appreciate yours work and efforts